Student FAQs

ctcLink is a new student portal that will change the way you register for classes, how you pay for classes, how you manage your financial aid, and how you access your student records, among other benefits.

Here are frequently asked questions (FAQs) about the ctcLink project:

If you miss your ctcLink ID during account activation, contact the Green River's IT Student Help Desk: 

  • Call: 253-931-6465
  • Zoom: Visit our Zoom Lobby!
    Zoom Meeting ID: 938 4358 3105
    Password: 98092 

Students may continue to request official transcript orders through Parchment, but Green River College will not be sending official transcripts electronically, with the exception of transcripts that need to be sent to Washington state community and technical colleges or Washington state public universities. All other transcripts will be in paper format and sent through mail delivery. Our processing time will be delayed, but we will try our best to fulfill orders as soon as possible. Please request your official transcript by reviewing the steps on this page/

You may still view your unofficial transcript online, however, all old systems will transition to ctcLink in October, including the ability to view your payment overview. That system will be down until we have transitioned to ctcLink

You'll be able to update and make changes to your student record after you activate your ctcLink account on Oct. 25.

Please contact the Office of the Registrar. Once they has confirmed you have dropped your class, make sure the instructor of the class you dropped is aware of this change.